Returns & Exchanges

At Tic Toc, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags still attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in the original packaging, ensuring all original garment tags and labels are intact.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt until your refund is processed.